Welcome back — let's make it safe & easy
BlueWave Exchange is designed to help you feel confident when you return. This page contains helpful guidance, feature highlights, and clear steps you can take to keep your account and funds safe. We intentionally avoided a credential-collection form here — instead we provide tools, tips, and content you can reuse on your own website or documentation.
Why prioritize security?
Security isn't an optional add-on — it's woven into how we design features and how you can interact with them. A few minutes of setup (like enabling two-factor authentication) reduces risk dramatically, and keeps your experience smooth and confident. Below are feature highlights that promote safety and control.
Use an authenticator app for the strongest second factor; SMS is less secure but better than none.
Detailed session and activity logs that let you spot suspicious access quickly.
Restrict withdrawals to approved addresses only for an added safety layer.
Most assets are held in secure, offline cold storage to reduce hot wallet exposure.
Practical steps you can take right now
- Enable 2FA: Install an authenticator app and link it to your account. Keep backup codes somewhere safe.
- Use strong, unique passwords: A password manager helps create and store complex passwords for every site.
- Check emails carefully: Genuine messages will address you by your account name and never ask for passwords directly.
- Enable alerts: Turn on email or push notifications for important events like withdrawals or new device logins.
- Verify URLs: Bookmark your exchange’s official URL and always confirm that you are on the correct domain.
Frequently asked questions
Q: Do I need a special app for 2FA?
A: No — most authenticator apps (Google Authenticator, Authy, Microsoft Authenticator) work similarly. Choose one that supports backups if you change devices frequently.
Q: What if I lose access to my phone?
A: Use your recovery codes or a backup authenticator application. We recommend storing recovery codes in a secure password manager or an encrypted file.
Q: How do I report suspicious activity?
A: Immediately contact support through the official support channels and enable device/session termination in your settings. Change passwords and revoke API keys if present.